(a) In these Terms and Conditions:
(b) The Application Form, the Code of Conduct and these Terms and Conditions form the terms of a contract between you and Sherborne International and constitute the entire agreement between the parties. It is not intended that the terms of the contract shall be enforceable by the student or by any other third party.
(c) We reserve the right to change or add to these Terms and Conditions from time to time for legal, safety or other substantive reasons or in order to assist the proper delivery of courses at the School.
Terms and Conditions
We look forward to welcoming your child(ren) on our courses and will do everything we can to ensure they have a safe, successful stay as part of a great experience.
By completing the online registration form, you are confirming:
Code of Conduct
Sherborne International is a community in which behaviour is based on mutual respect and consideration for others. Our standards are made clear to students on arrival and we trust they will be followed.
Students are expected to:
Where behaviour is unacceptable, students will be told and may receive sanctions as a result.
On arrival, for safe-keeping, students may hand in their passport, travel information/tickets and any other valuables they will not need during their stay. The School cannot be held responsible for any loss of money or personal belongings. At departure, we remind students to check they have packed all their personal possessions and leave nothing behind. Any left items will be disposed of after 6 weeks following the end of the course.
Our policy is that students aged 13 -17 are allowed to go into Sherborne (the school is located within the town) at designated times (some lunchtimes, to and from the sports centre/ playing fields in the afternoons) without an accompanying member of staff. Students aged 8 - 12 can go into town only if accompanied by a staff member.
All students of any age will be accompanied by members of staff at all other times (for example, during evening activities). Also, when students are on excursions, 13 - 17 year olds may be allowed at set times (for example, in a shopping area or within a museum or other attraction) to go in a group of at least three without an accompanying member of staff. In this case, the area in which they are located is patrolled by our staff. Students aged 8 – 12 are divided into small groups, each accompanied by two members of staff.
The School will process personal data about you and your child in accordance with the Data Protection Act 1998 as amended by the General Data Protection Regulation 2018 and all other related legislation. We will process such personal data as set out in the School's 'Privacy Notice' which is available on the School's website. We will use information relating to your child and to you for certain purposes connected with the running of the courses. This will include name, contact details, school records, photographs and video recordings, both whilst your child is on the course and after they have left for the purposes of managing relationships between the School and current students; promoting the School; publicising the School's activities and communicating with the school community and former students.
Photographs are taken during the course and may be used on our web galleries, newsletters and promotional materials. If you do not want your child to appear, please make this clear when registering by sending an email outlining your request to firstname.lastname@example.org. We will never put names with any photographs, and while we credit a student’s writing with first name, age and country, we do not put a student’s photograph with any writing or quote from him/her
Please note that we are not able to manage or handle cash on behalf of students, and so we are asking all students not to bring cash pocket money with them. Sherborne International staff will not be held responsible for any money lost, stolen, misspent as a consequence of this request being ignored, regardless of the sum involved.
The best and safest way to provide pocket money is with a prepaid cash card (either Visa or Mastercard). You can set-up the card before travel and pre-load their pocket money by bank transfer. These cards are available for young children and you will be able to set spending limits as well as top up the card and monitor their spending from home. They will be able to use the card to pay in shops or take money from ATMs just like a debit or credit card. If you wish, we can hold your child’s card safely for them while they are in School and issue it to them for excursions and shopping trips. There are many different providers of prepaid cash cards across the world and you will be able to find the most suitable one for you.
We strongly recommend taking out travel, medical and repatriation insurance in the event of cancellation for non-COVID reasons, travel delay, loss of property, illness, or accident. Sherborne International will not be held responsible for any costs or complications as a consequence of your child(ren) or the child(ren) you represent not having the appropriate level of travel insurance.
Confirming and Keeping your Booking
There is a non-refundable deposit of £350 required when booking (please see Covid-19 Cancellation Policy for 2024 below). The booking is not secured until the deposit is paid. The balance of the fees is due 30 days before the student is due to start the course. If the balance is not received by this date, the place may be cancelled and given to another student. Any booking made less than 30 days prior to the start of the course must be accompanied by full payment. You can manage your booking through our online booking software (the link will be provided in your acceptance email). Please ensure that you check your junk or spam folders of your mailbox if you have not received an email you were expecting before contacting our support channels.
Places on the course are subject to availability. If a place is not available, the initial payment will be refunded.
Cancellation Policy (COVID-related) for 2024
In the unfortunate event of a course being cancelled due to either official UK government Covid-19 restrictions, or a student cancelling his/her place due to official Covid-19 restrictions in their country at the time of student travel, we will offer a full refund of any monies paid, to include the deposit (less any bank charges due). The following scenarios are examples of when such a refund would apply:
• Official travel restrictions are being enforced in your country that prevent a student from travelling to the course
• A 14-day quarantine period still being required upon entry to UK from your home country during the course dates (therefore making a short course stay non-viable)
• The UK Government’s Covid-19 restrictions requiring the School to cancel all, or part, of the programme
It may also be possible to defer the start date of the course to a later date during Summer 2024 if possible and space allows. Alternatively, bookings can be deferred to 2025 at the discretion of Sherborne International.
Sherborne International will not be liable to refund any fees if your child(ren) or the child(ren) you represent are required to isolate for any period of their stay. Additional charges may be incurred if there is a quarantine requirement beyond the period of their stay. In the event that travel arrangements need to be rearranged for a return visit, Sherborne International will not be held responsible. It is our strong advice that all students attending the short courses do so with sufficient travel insurance.
Cancellation Policy (Non-COVID related)
The deposit is non-refundable. The balance fees due are payable 30 days before the start of the student’s course. Non-payment of the balance on time will automatically cancel the place on the course. Should a place be cancelled within 30 days of the start of the course, no refund of the fees is paid, with the following exceptions:
Should a student cancel his/her place due to serious illness, accident or close family bereavement, full fees are refundable, less the deposit, on production of a certified medical statement in English. Alternatively, deferral of the fees/deposit would be offered for the following year.
Should a student cancel his/her place due to visa refusal, full fees are refundable, less the deposit, on production of the certified refusal notice. Where we receive this evidence, the refund will be paid to you within four weeks of your providing us with bank details and signed authorisation that the refund should be paid to that account. Alternatively, deferral of the fees/deposit would be offered for the following year.
Should a student cancel his/her place because of unavoidable international events, such as natural disasters, terrorism or threat of terrorism, that prevent him/her from attending the courses, 50% of the fees are refundable, less the deposit. Alternatively, deferral of the fees/deposit would be offered for the following year.
Should Sherborne International cancel the course for any reasons (including Covid-19) then a full refund or deferral of deposit/fees would be offered.
Sherborne International reserves the right to determine in which circumstances the refund provisions are applicable. Parents are advised to take out appropriate travel insurance, including cancellation cover.